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Frquesntly Asked Questions

Q.

Are you licenced and insured?

A.

At Boston Home Services, we carry your typical general contractors insurance policy with over a $1,000,000.00 in liability. To do all the services provided on our website, we delegate jobs to our trusted trade partners. All of them are licenced and insured, so rest easy.

Q.

How many employee's do you have?

A.

We currently are a small team of 3 people

Q.

Most trades people have a problem answering the phone, or communicating. How do you handle communication?

A.

Clients can reach us anytime, whether it be our website portal, or via our emergency line where you will always get a live person. For property owners and tenants we are never too busy. Most of the time our clients will always have our personal cell phone numbers too. We like to send proactive updates, something that we found was lacking from most trades people when we first got into the business.

Q.

What do you charge to manage a property?

A.

One of the most common questions, and one of the toughest ones to answer. Since every project is so different, we always like to complete a site walk and review the books before we make final proposals. We manage some properties that do a large amount of recurring revenue, which allows us to take a lower perctage from the overall revenue. In the instances of managing single family homes, or condo's, we usually charge 10% of net rental income. We also will want to manage all the rental listings exclusively by Ledge & Young Real Estate. Feel free to check out our sister company's site at LedgeYoung.com

Q.

Where is your office located?

A.

You can usually find us at one of our properties in Winthrop, MA, or at our real estate office for Ledge & Young Real Estate at 550 Pleasant Street, Suite 105, Winthrop, MA.

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